We accept returns within 14 days of receiving your order. To be eligible for a return, items must be unused, unworn, and in their original condition with all tags and packaging included.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within a few business days.

Exchanges

We only replace items if they are defective, damaged, or received in the wrong size or color, subject to product availability.

Non-Returnable Items

The following items cannot be returned:

  • Gift cards
  • Final sale or clearance items
  • Personalized or custom-made products

Return Shipping

Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 8 days of delivery with photos and order details so we can resolve the issue promptly.

Contact Us

For return or refund inquiries, please contact:

3Sixteen
190 Elizabeth St, New York, NY 10012, USA

Email: support@3sixteen.us
Phone: +1 (213) 575-3811

Business Hours

Monday – Friday: 9:00 AM – 6:00 PM